Your employees are your biggest investment and greatest asset, with changing compliance regulations and increased competition, you can’t afford not to train. Our online training program is affordable, relevant, and designed specifically for convenience stores.
Improve Customer Satisfaction
Reduce Compliance Issues
Increase Employee Retention
Reduce Hiring & Training Costs
Engaging and interactive, trainingGrid™ LMS delivers consistent results through the use of short interactive training modules, segmented training workshops and comprehensive reporting and tracking tools. This makes it easier than ever to record and track important documentation related to compliance and certifications.
trainingGrid™ LMS offers easy-to-use tools and features that will streamline your administrative training tasks.
Cloud-Based Access
Real-Time Reporting
Quizzess & Exams
Schedule Content & Compliance
Deliver Consistent Messaging
Checkpoints & Manager Sign-Offs
Browse our comprehensive collection of convenience store training modules.
Customer Service
Improve Your Guest Service
The Customer Service Training Workshop covers important customer service skills employees need to provide exceptional service and create customer loyalty. The modules in this workshop are specifically designed for the convenience store industry and cover topics such as general customer service, problem solving, and phone etiquette. This workshop is very important for new employees and can also be used as a refresher course for employees at all levels.
Modules within this workshop include:
Safety & Security
Maintain a Safe & Secure Work Environment
Safety and Security must be a priority for any business. Keeping employees and customers safe requires everyone on your staff to be trained on important safety and security topics. The Safety & Security Training Workshop includes modules on basic safety and security issues. This workshop should be taken by employees of all levels, from new hires to experienced staffers.
Modules within this workshop include:
Exterior Facility Care
Curb Appeal
Your customers begin forming impressions of your business before they even walk through your doors. Through its upkeep and appearance, the exterior of your facility says a lot about your commitment to quality and customer service. The Exterior Facility Care Training Workshop helps employees of all levels understand the importance of exterior care as well as the proper techniques to keep your exterior looking its best.
Modules within this workshop include:
Foodservice
Serving & Preparing Safely
In today’s convenience store industry, your foodservice offering can bring in new customers and help you create ongoing customer loyalty. The Foodservice Training Workshop prepares employees of all levels to maintain foodservice areas as well as follow critical safety procedures.
Modules within this workshop include:
Loss Prevention
Robbery & Loss Prevention: Best Practices
The Loss Prevention Training Workshop is designed to cover loss prevention strategies specifically for convenience store employees. This workshop is critical training for employees new in the industry, but can also be used as a refresher course for employees at all levels.
Modules within this workshop include:
(NACS Member)
Per Store / Per Year
(Save $109 by Paying Annually)
Per Store / Per Month
Includes:
The Complete Early Success Series
HR Employee Workshop
trainingGrid™ LMS
Phone & Email Tech Support
Setup Fees Waived
*A small operator is a single site operator with less than 15 employees
(Non-NACS Member)
Per Store / Per Year
(Save $129 by Paying Annually)
Per Store / Per Month
Includes:
Early Success Training Series
HR Employee Workshop
trainingGrid™ LMS
Phone & Email Tech Support
Setup Fees Waived
*A small operator is a single site operator with less than 15 employees
Demo Available Upon Request
The Complete C-store
Training Suite Includes Over 90
Topics Such As:
Age-Restricted Sales
Loss Prevention
Robbery Deterrence
Merchandising
Conflict Resolution
Problem Solving
Driving Bottom-Line Results
And Many More!
Click below to request a guided demonstration of our complete online training solution.