Inspire Team Success With RTO®
Powered by trainingGrid® Learning Management System (LMS), RTO® streamlines training administration and content delivery. With a client success team always ready to assist you, an extensive online learning library designed for consistent and impactful learning, and an in-house studio specializing in the design and production of custom training—we're your dedicated training partner, ensuring success across your organization.
trainingGrid®
Designed to streamline training administration, and help you develop your most valuable asset—your team.
Unlock Your Team’s Potential With Fixed & Flexible Learning Paths
Whether you want to get your employees in front of customers faster—or create advancement opportunities for your team with our Gears To Your Career™ program—our flexible learning paths guarantee a seamless and swift transition for employees into their designated roles.
Simplified Dashboard Reporting
Flip the switch on your employee training with HUBS Dashboard Reporting. Use the HUBS Dashboard to customize your views and access team training data in seconds. Additionally, My Report Grid simplifies how your employee training is reported throughout your organization.
Simplified Dashboard Reporting
Flip the switch on your employee training with HUBS Dashboard Reporting. Use the HUBS Dashboard to customize your views and access team training data in seconds. Additionally, My Report Grid simplifies how your employee training is reported throughout your organization.
Something Powerful
Interested in a Full Solution?
RTO® specializes in designing training solutions that fit your specific needs. Contact us for more information about our online training or our LMS subscription packages.
Already an RTO® Client?
If you're a current subscriber, we can customize your solution as your training goals change. Contact your account manager to make modifications to your existing training network.
Your Partner in Training
Our dedicated client success and support teams are the best in the business, with the very important goal of making you and your team successful. In addition, Sidekick—our built-in training support companion— is an on-demand, self-service support tool available using the Help tab within your trainingGrid® LMS. Sidekick offers you and your employees the option to find answers quickly and easily.
Optimize Engagement With Knowledge Checks
Effective knowledge assessments promote personal accountability and a sense of accomplishment. With interactive quizzes and exams, certifications, and blended learning strategies, trainingGrid® LMS allows you to build an engaged, skilled, and empowered workforce.
Learning Library: Cultivating Skill Through Online Learning
Designed to streamline training administration, and help you develop your most valuable asset—your team.
Customer Service Training
Achieving customer service excellence is a goal for all convenience stores. Our online Customer Service training covers important skills employees need to provide exceptional service and create customer loyalty. Our customer service training is designed specifically for convenience stores and includes our newest and most popular modules: The New Guest Experience at Self-Checkout and Be Our Guest. Other topics include customer service, problem solving, and phone etiquette.
Sample Training: The New Guest Experience at Self-Checkout
Customer Service Training
Achieving customer service excellence is a goal for all convenience stores. Our online customer service training modules cover important skills employees need to provide exceptional service and create customer loyalty. Our customer service training is designed specifically for convenience stores and includes our newest and most popular modules: The New Guest Experience at Self-Checkout and Be Our Guest. Other topics include customer service, problem solving, and phone etiquette.
Compliance
When it comes to compliance risks, you can’t afford not to train your staff. All compliance training topics will help protect your business, and many are required by law. Whether it’s alcohol, tobacco, or food safety, mitigate your risk by providing your employees with trackable training and certifications.
Sample Training: Responsible Alcohol Sales Training for Convenience Stores
Safety and Security
Safety and security must be a priority for any convenience store. Keeping employees and customers safe requires everyone on your staff to be trained on important safety and security topics. Our online Safety and Security training curriculum includes courses on basic safety, first aid, slips and falls, skimming prevention, PCI and Credit Card Security, and many more. This training should be taken by employees of all levels, from new hires to experienced team members.
Sample Training: Fire Safety
Safety and Security
Safety and security must be a priority for any convenience store. Keeping employees and customers safe requires everyone on your staff to be trained on important safety and security topics. Our online Safety and Security training curriculum includes courses on basic safety, first aid, slips and falls, skimming prevention, PCI and credit card security, and many more. This training should be taken by employees of all levels, from new hires to experienced team members.
Discover the Power of trainingGrid® LMS
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Full-Service Training & Learning Management Solutions