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De-Escalating Difficult Situations

Is your team prepared to manage unexpected situations to ensure their safety?

Employees on the frontline are often faced with scenarios that can put themselves, co-workers, and customers at risk. Be proactive by preparing your team to diffuse difficult and potentially dangerous situations. Our latest release uses real-life scenarios to train your employees on handling these situations safely.

What's Included?

De-Escalating Difficult Situations covers the following scenarios:

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Age-Restricted Sales ID Confrontation

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Customer Upset with an In-store Experience

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Credit Card Not Authorized

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Customer Angry and Under the Influence

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Seamless Delivery Meets Content Control

Delivering training to your retailers has never been easier!  trainingGrid® Learning Management System (LMS) makes it easy to manage and maintain all your training content. With trainingGrid, you can effortlessly update and adapt retailer training content, ensuring that your retail network receives the most up-to-date and relevant information. 

1

Seamless Integration for Mutual Clients

Mutual Clients can effortlessly access supplier training through the trainingGrid LMS.

2

Integrated Platform

For businesses without an existing LMS, RTO® offers Launch—a platform integrated with trainingGrid®— allowing suppliers to deliver training seamlessly without the need for a separate system.

3

Flexible Accessibility

Even if a retailer is utilizing a different LMS, trainingGrid has the capability to push training content to third-party applications, ensuring accessibility across various platforms.

"It takes leadership

to improve safety."

– Sir Jackie Stewart, a three-time world Formula 1 champion 

Ask us how our safety training, including De-Escalating
Difficult Situations can protect your team.

Ask us how our safety training, including De-Escalating
Difficult Situations can protect your team.

Other Safety Training Options

Robbery Prevention & Safety

Robbery Prevention & Safety

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Fire Safety

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Active Shooter Preparedness

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Slips & Falls

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Propane Safety

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Severe Weather Preparedness

Ready Training Online

Full-Service Training & Learning Management Solutions

www.readytrainingonline.com